Shipping Information

100% Discreet Packaging

All parcels are shipped in secure, unbranded packaging (Jiffy bags, boxes, or envelopes). Orders are fully trackable, and no signature is required upon delivery.

Shipping Locations
We offer shipping to the UK, Ireland, Europe, and worldwide.

Order Processing and Delivery Time

Order Dispatch: All orders are shipped once payment is confirmed.

Delivery Time:

Most orders will arrive within 1–3 business days.

For remote locations, delivery may take up to 5 business days.

Priority Shipping Options
We ship via EMS, USPS, UPS, FedEx, and TNT, offering a variety of services:

Signed For 1st Class Delivery (fully trackable, no signature required).

Express Shipping: Delivered overnight (within 24 hours).

Standard Delivery: Typically delivered within 3 business days.

Delivery Estimates

Orders placed by 4:00 PM EDT, Monday–Saturday, will be shipped the same day (excluding holidays).

Orders placed after 4:00 PM EDT will be shipped the next business day.

Important Notes:

Express orders are delivered within the above timeframes, but delivery dates are estimates and not guaranteed.

Shipping Fees

Standard Shipping: Applicable to all orders.

Express Delivery: Available at an additional cost.

Delivery Regions:

US (all 50 states): Orders will arrive within 5 business days.

South America, Asia, Canada, Europe, UK, UAE: Orders are typically delivered within 3–5 business days.

Lost Parcels
If your parcel has not been delivered:

Within 5 working days (US)

Within 7 working days (rest of the world),
please contact us with your order ID and tracking number, and we will investigate the issue.

Returns & Replacements

In the rare event that you receive the wrong product or an order does not meet your expectations, contact us immediately. We will arrange an exchange once the incorrect product is received and verified.

Note: Due to the nature of our business, once your order has left our facility, no refunds or returns are permitted. All sales are final. You may cancel or amend your order before dispatch. Cancellations are subject to a 10% surcharge.

International Transactions

Some transactions may be processed internationally. If your credit or debit card is set for domestic use only, the payment may be declined. We offer various payment options to address this issue.

Order Tracking

Track your order directly on our website or through your courier’s website using the tracking information provided.

You will also receive a shipping confirmation email with tracking details. If you don’t see the email, please check your junk/spam folder.

If you need assistance, feel free to contact us.

Guaranteed Delivery (Tracked Orders Only)

If your order hasn’t arrived within 5 business days, you qualify for a free reship (tracked orders only).

If your parcel is confiscated by customs, we will reship your order discreetly.

Exclusions: We do not offer a reship service to Norway, Sweden, Finland, or Kuwait due to higher customs risks. Orders from these regions are placed at your own risk.

Safe, Reliable, and Discreet Shipping

We provide interstate and worldwide shipping with a guarantee that your parcel will pass through customs safely and discreetly.